Terms of Service

The short version

• Skillet helps food service job seekers and employers in Edmond and Oklahoma City find each other. We aren't anyone's employer.
• Job seekers must be 18 or older. Job seekers use Skillet for free. If anyone asks you to pay to get a job, don't pay, and tell us.
• Employers must be real businesses. We verify each employer before its posts go live.
• Employers pay to post jobs. During our launch period, posting is free. See Fees and payments.
• Messages aren't private from us. We can read them when we need to, for example to look into a report.
• Be honest, be respectful and follow the law. If you break these rules, we can hide what you posted, take down your posts, or put your account on hold.
• Questions? Email us at hello@skilletjobs.com.

Agreeing to these terms

These terms are an agreement between you and [LEGAL BUSINESS NAME]. In these terms, “we”, “us” and “our” mean [LEGAL BUSINESS NAME], which runs Skillet. “You” means the person using Skillet. If you use Skillet for a business, “you” also means that business.

“Employer” means a business with an employer account on Skillet. “Job seeker” means a person with a job seeker account, including after they are hired. Calling a business an employer doesn't make Skillet anyone's employer.

These terms cover the Skillet website (https://skilletjobs.com) and the Skillet phone app. By creating an account or using Skillet, you agree to these terms. If you don't agree, please don't use Skillet.

When you set up your profile, we record the date and which version of these terms you agreed to.

Our Refund Policy is part of these terms. It explains what employers pay and when we give money back. Our Privacy Policy explains what information we collect and who can see it.

Who can use Skillet

Everyone

• You must be at least 18 years old.
• You must give true information and keep it up to date.
• You can't use Skillet if we ended your account before, unless we say you can.
• Skillet is for food service jobs in Edmond and Oklahoma City, Oklahoma.

Job seekers

• You must confirm that you are 18 or older to set up a job seeker profile. Without it, you can't apply for jobs or send messages.
• We don't check ID. Only confirm if it's true.
• We don't check whether you are allowed to work in the United States, or whether you have a license or permit a job needs. The employer that hires you does that.

Employers

• An employer account must be for a real food service business that is hiring in Edmond or Oklahoma City.
• The person who makes the account must be allowed to act for the business.
• Each account has one business profile. To list another location, make a separate account for it.
• We verify each employer before its posts go live. See How we verify employers.

Your account type

When you set up your profile, you choose a job seeker account or an employer account. You can't change it later. If you need the other kind, make a new account with a different email.

What Skillet is, and what it isn't

Skillet is a place for food service job seekers and employers to find each other. Job seekers make a profile and apply for jobs. Employers post jobs, look at applicants, message job seekers and send job offers.

We aren't the employer

• We don't hire anyone. We aren't anyone's employer or staffing agency. When an employer hires you, you work for that employer, not for us.
• We don't pay anyone for work they get through Skillet. We don't handle wages, tips, taxes or payroll. The employer pays the people it hires directly.
• Employers make their own hiring decisions. They must follow the law on pay, tips, overtime, breaks, taxes, safety, work papers and fair hiring.
• The employer handles hiring paperwork, like tax forms and proof that you can work.
• A job you get through Skillet is between you and the employer. We aren't part of it.

What we don't guarantee or check

• We don't promise that job seekers will find jobs, or that employers will find people to hire.
• We don't promise any pay, hours or job. Pay in posts and offers comes from the employer. We don't check it.
• We don't check that profiles, posts and messages are true. Job seekers list their own work history, skills and certifications. We don't check them.
• We don't run background checks on anyone.
• When we verify an employer, we only check that it is real. That isn't a promise about the employer, its jobs or how it treats job seekers.

Use good judgment. Check the details yourself before you take a job or hire someone.

Your account

• You sign in with your email and a password. We send codes to your email to confirm it and to reset your password.
• Keep your password secret.
• Job seekers: don't let anyone else use your account.
• Employers: only people who work for your business and are allowed to act for it may use its account. You are responsible for what they do.
• You are responsible for what happens in your account.
• If you think someone else got into your account, reset your password and email us right away.
• We will never ask for your password by email or in a message.
• There's no screen to change your email yet. To change it, email us from the address on your account.

Job seeker profiles

Your profile is like a resume. It can include your name, your city, a headline, an About section, your work history, your skills, your certifications, a profile photo and up to 10 photos of your work. Photos must be of you or your own work, and nothing offensive or misleading; employers can report a photo, and we can take it down.

Who can see your profile

• Employers we have verified can see and search job seeker profiles. They can't search by name.
• Employers we haven't verified yet can only see job seekers who applied to them and job seekers they are already messaging. That includes job seekers who applied and later withdrew, or were turned down. These employers can't search.
• If you block an employer, it can't see your profile.
• Other job seekers can't see your profile. People who aren't signed in can't see it either.
• Employers that can see your profile can also see reviews about you.
• We can see your profile too, so we can run Skillet and keep it safe.

Keep it true

• Only list jobs you really had, and skills and certifications you really have.
• Don't put someone else's personal information in your profile.
• Many employers may see your profile. Leave out private details you don't want them to see, like your home address.

How we verify employers

• “Verified” means we checked that the employer is a real business.
• New employers start unverified. When you publish a post before we have verified your business, it waits. During our launch period, it goes live once we verify your business. Our Refund Policy explains what happens after the launch period.
• We may ask you for more details. We can decide not to verify an employer.
• There's no screen to change your business name or address yet. Email us, and we'll verify the new details before we change them.
• Once verified, you can see and search job seeker profiles, and send recruiting messages. See Messages.
• Your business name, address and cuisine can be seen by anyone, even people who aren't signed in.

Job posts

What a post must be

• A real job you are hiring for now, at your business.
• In Edmond or Oklahoma City.
• True and clear. Showing pay is up to you. If you show pay, it must be the real pay.
• Legal. Your post must follow the law, including laws on fair hiring and pay.
• Fair. Don't prefer or turn away anyone because of race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, or any other trait the law protects. You may list real legal requirements of the job, such as a license the law requires.
• Free for job seekers. Never ask a job seeker to pay to apply, train or get hired.

How posts work

• A new post starts as a draft. You can delete a draft. Once a post is published, you can close it, but you can't delete it.
• A published post is live for 30 days. Then it comes down by itself.
• Once a post is published, you can't change its role, its job type (full-time, part-time or seasonal) or its city.
• While a job offer is waiting for an answer, or someone is hired for the post, you also can't change its title or address.
• You can't lower the number of openings below the number of people already hired.
• You can close a post or mark it filled at any time. A closed or filled post can't be edited.
• You can reopen a closed or filled post for free while it is inside its 30 days, with a few exceptions. After its 30 days, putting it back up costs the same as a new post. Our Refund Policy has the details.
• Live posts can be seen by anyone, even people who aren't signed in.

Posts we take down

We can take down a post that breaks these terms, or that we believe could harm people. You can't reopen or renew a post we took down. If you think we made a mistake, email us at hello@skilletjobs.com.

Applications, offers and hires

Applying

• Job seekers apply to open job posts. When you apply, the employer can see your profile.
• You can withdraw an application until you are hired or turned down. If a job offer is waiting on that application, it is withdrawn too.
• After you withdraw, you can apply again while the post is still open.
• The employer can still see your profile after you withdraw.

Job offers

• Hiring isn't instant. An employer may message you to set up an interview, then send you a job offer.
• An offer shows the pay (per hour or per year), whether tips are extra, a start date and an optional note.
• An offer can't be changed after it is sent. To change it, the employer withdraws it and sends a new one.
• You can accept or decline an offer.
• You can't accept an offer after its start date has passed, or after all the openings are filled.
• Employers must only offer jobs they can really give, on the terms in the offer.

Hires

• In Skillet, a hire is recorded when a job seeker accepts an offer. The job itself, including its final terms, is between you and the employer.
• When the last opening is filled, other offers still waiting on that post are withdrawn.
• Either side can cancel a hire before the start date (Oklahoma time). From the start date on, the hire can't be cancelled in Skillet.
• These hire rules are only about the record in Skillet. They don't decide whether you can leave a job, or whether the employer can end it. That is between you and the employer.

Shifts

Shifts are one-time shifts an employer fills with a job seeker. This is how they work.

• Employers post shifts for free. A shift must show its pay.
• Job seekers apply. The employer accepts one job seeker for each shift.
• When an employer accepts a job seeker, the employer pays Skillet a fee. The fee is based on what the job seeker earns for the shift. Tips don't count. Job seekers never pay it. During our launch period there is no fee.
• Once a shift is published, its date, times, role and pay can't change.
• A job seeker can cancel an accepted shift any time before it starts.
• An employer can also cancel a shift, even after accepting a job seeker for it. If that happens, talk to the employer. We don't pay anyone for shifts, including cancelled ones.
• The employer pays the job seeker for the shift directly. We don't.
• Employers: if the job seeker cancels, or you cancel more than 24 hours before the shift starts, the fee is refunded. If you cancel later than that, or after the shift starts, we keep it.
• Our Refund Policy explains the fee and gives examples.

Messages, blocking and reporting

• Messages happen inside Skillet. We don't send your messages by email or text.
• Employers message first. An employer can start a conversation with a job seeker while that job seeker's application is still open, or after hiring them.
• If a job seeker withdraws or is turned down before they ever wrote back, the employer can't message them again until they reply. If the two of you never talked at all, the employer can still reach out once with a recruiting message (see below). Once both of you have written, you can keep talking.
• A job seeker can start a conversation only when the employer has sent them an offer that is waiting for an answer, accepted them for an upcoming shift, or hired them.
• Until the other person replies, you can send up to 3 messages.
• Recruiting: an employer we have verified can message a job seeker who hasn't applied, about one of its open jobs. It can send one message, and no more until the job seeker replies.
• There are no read receipts. The other person can't see when you read a message.
• You can't edit or delete a message after you send it. If you delete your account, your messages are deleted, except in conversations we keep for safety (see our Delete your account page).
• If the other person deletes their account, the conversation closes and you can't reply. If you never replied, the conversation disappears, unless we keep it for safety.
• Today, Skillet doesn't send email or phone alerts about new messages. Check the website or the app.
• Messages aren't private from us. We can read them when we need to, for example to look into a report.
• We can hide messages that break these terms. A hidden message disappears for both of you, but we keep a copy.

Blocking

• Either side can block the other.
• A block stops messages and job offers both ways. Offers waiting for an answer are withdrawn.
• If a job seeker blocks an employer, the employer can't see the job seeker's profile.
• A block doesn't cancel a hire that already happened.
• We don't send the other person a notice that you blocked them. You can unblock them later.

Reporting

• You can report someone from a conversation. You choose a reason: harassment, spam, a scam, something inappropriate, or something else.
• Reporting someone also blocks them.
• We don't send a notice to the person you reported.
• We review reports, but we can't promise how fast. If someone is in danger right now, call 911.
• To report a post, a profile or anything else, email us at hello@skilletjobs.com.
• Only make honest reports.

Reviews

Writing reviews isn't open in the apps yet. These are the rules for when it is.

• Only an employer that hired a job seeker through Skillet can review that job seeker. It can do so once the start date has come.
• One review for each hire. A review has 1 to 5 stars, and can include a comment.
• The employer can edit its review for 14 days. After that, the review can't be changed.
• You can see reviews about you, but you can't delete them. If you delete your account, reviews about you are deleted with it.
• If an employer deletes its account, the reviews it wrote stay on job seekers' profiles, without the employer's name.
• A hire can't be cancelled once it has a review.
• Reviews must be honest and about the work. No personal attacks, private information or discrimination.
• We can hide a review that breaks these terms. If you think a review about you breaks these terms, email us.
• Job seekers can't review employers.

Daily limits

To stop spam, we limit how much one account can do. If you reach a limit, try again later.

We can change these limits at any time.

Rules everyone must follow

We don't allow abusive users or offensive content on Skillet. We can remove content that breaks these rules, and put the account that posted it on hold or end it.

Don't use Skillet to:

• lie about who you are, or pretend to be another person or business;
• make fake accounts, or a new account to get around a block, a hold or a limit;
• post fake jobs, or jobs that break the law;
• ask job seekers to pay money to get a job;
• ask for Social Security numbers, bank details or passwords in messages (handle hiring paperwork outside Skillet);
• harass, threaten, bully or insult anyone;
• discriminate against anyone, or post hateful content;
• send sexual content or make unwanted advances;
• send spam, advertise other things, or post things that aren't about food service work;
• share someone else's personal information without their permission;
• copy or collect information from Skillet with bots, scripts or other automatic tools;
• get around our limits, blocks, employer verification or payments;
• get into other people's accounts, or try to hack, overload or break Skillet;
• upload viruses or other harmful code; or
• break any law.

Employers and job seeker information

Employers may use what they see about job seekers only to hire for their own business. Don't sell it, share it with others, or collect it into lists. Don't use it to contact job seekers outside Skillet about anything but a job with you.

If you break these rules

We can hide what you posted, take down your posts, or put your account on hold or end it. See Holds and ending your account.

Fees and payments

• Job seekers use Skillet for free.
• Employers pay to post jobs, one post at a time or with a monthly plan. Posting a shift is free, but there is a fee when an employer accepts a job seeker for it.
• Right now, during our launch period, job posts are free and there are no shift fees. Paying isn't switched on yet, so nobody is charged today.
• Buying happens only on the Skillet website. The phone app doesn't sell anything. In the phone app, you can still publish a post that is free or covered by your plan.
• Prices, plans and refund rules are in our Refund Policy. We can change our prices. A new price applies only to things you buy after the change.
• If you dispute a Skillet charge with your bank, we put a billing hold on your account. See Holds and ending your account.

Holds and ending your account

Account holds

We can put your account on hold if we believe you broke these terms, to protect other people, or while we look into a report. You'll see a notice on your account page when your account is on hold.

While your account is on hold:

• You can still sign in and read what's in your account.
• You can't apply for jobs, send job offers, send messages, write reviews or search for job seekers.
• If you're an employer, your posts are hidden from the public and from search. You can't publish posts or shifts, or reopen posts, and job seekers can't apply to your posts. Your posts' 30 days keep counting while they are hidden. If the hold ends before a post's 30 days are up, the post comes back.
• If you are a job seeker, employers won't find you when they search.
• You can still delete your account. If you do, we keep all your conversations exactly as they are, for safety.

If you think a hold is a mistake, email us at hello@skilletjobs.com.

Billing holds

We put a billing hold on an employer's account if it disputes a charge with its bank. We can also add one for other payment problems. While it lasts, you can't publish posts or shifts, reopen posts, accept job seekers for shifts, or send recruiting messages. Your posts are hidden from the public and from search, and job seekers can't apply to them. Your posts' 30 days keep counting while they are hidden. If the hold ends before a post's 30 days are up, the post comes back. You can still delete your account, but any money you owe us is still owed. Our Refund Policy has more.

Ending your account

• You can stop using Skillet at any time.
• You can delete your account at any time: in the phone app's Account tab, or on the website's “Your account” page. It happens right away, and it can't be undone. Our Delete your account page has the steps, and what to do if you can't sign in.
• When you delete your account, your applications and any job offers waiting for an answer are withdrawn. Hires and accepted shifts that haven't started yet are cancelled, and the other person is told. An employer's open posts and shifts close. Shift fees follow the rules in Shifts.
• We keep some records without your name: reports, conversations we keep for safety, job records that are part of the other person's history (like a job that already started), reviews an employer wrote, and payment records. Our Privacy Policy says what we keep and for how long.
• We can end your account if you seriously or repeatedly break these terms, or if the law requires it. We can also stop offering Skillet.
• If your account ends, the parts of these terms that are meant to last still apply. That includes money you owe us, the parts about what we don't promise, the limits on our responsibility, and how disagreements are settled.

Your content

• Your content is what you add to Skillet: your profile, posts, messages, offers, reviews and reports. You still own it.
• You give us permission to store, copy, show and share your content so we can run Skillet. For example, we show your profile to employers that are allowed to see it, and your live job posts to the public. This permission is worldwide and free. Companies that help us run Skillet can use it only for that.
• This permission ends when your content is removed from Skillet. It doesn't end for content we keep as our Privacy Policy describes, like conversations we keep for safety, or reviews an employer wrote that stay on a job seeker's profile after the employer deletes its account.
• You promise you have the right to post your content, and that it follows these terms and the law.
• We don't have to keep or show your content. We can hide or remove content that breaks these terms.
• If you send us ideas or feedback, we can use them without paying you.

Skillet's name and software

The Skillet name, logo, website, apps and design belong to [LEGAL BUSINESS NAME]. These terms let you use Skillet for what it's for. They don't give you any other rights to our name, logo or software. Don't copy, sell or change our website or apps, or use our name or logo, without our written permission.

Skillet comes as it is

• We give you Skillet “as is”. We don't promise it will always be available, fast or free of mistakes.
• We don't promise that anything people post on Skillet is true, complete or up to date.
• We aren't responsible for what users do, on or off Skillet. That includes interviews, jobs, shifts, pay and how people treat each other.
• We can change, add or remove features at any time.
• Take normal care when you meet someone from Skillet. If you feel unsafe, leave and call 911.

Limits on our responsibility

As far as the law allows:

• We aren't responsible for losses that come from using Skillet or from another user. That includes lost wages, lost profits, lost jobs and lost staff.
• We aren't responsible for losses we couldn't reasonably have expected.
• Some laws don't allow these limits. If one of those laws applies to you, these limits apply only as far as it allows.

Disagreements and Oklahoma law

Between job seekers and employers

Problems between a job seeker and an employer, such as pay, hours or how someone was treated at work, are between them. We aren't part of those disagreements. We can look into a report, but we don't have to settle it. For unpaid wages, you can contact the Oklahoma Department of Labor or the U.S. Department of Labor.

With us

• If you have a problem with us, please email us first at hello@skilletjobs.com. We'll try to fix it.
• These terms follow the laws of the State of Oklahoma, USA.

Changes to these terms

We may change these terms as Skillet grows. When we do, we'll post the new version on this page with a new effective date. If you keep using Skillet after the new terms take effect, you accept them. If you don't agree, stop using Skillet and delete your account.

Other legal points

• These terms, with our Refund Policy, are the whole agreement between you and us about Skillet.
• If a court decides part of these terms can't be enforced, the rest still applies.
• If we don't enforce a rule right away, we can still enforce it later.
• You can't pass your account or these terms to someone else. We can pass them on if [LEGAL BUSINESS NAME] is sold or merges with another company.
• We contact you by email, at the address on your account (for example, to send sign-up and password codes). Keep that address working.
• To send us a formal legal notice, write to our mailing address, and please email us a copy too. Both are under Contact us.

Contact us

Questions about these terms? Email us at hello@skilletjobs.com. You can also write to [LEGAL BUSINESS NAME], [MAILING ADDRESS]. Our contact page has more ways to reach us.